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to see how you can increase your eDM loyalty sign ups, generate quality customer content for social media, and deepen your understanding of the people visiting your location.
One thing is for sure, those who do not look to adapt to e-commerce will join the likes of Borders, Toy R Us and Radioshack. Not even large multinational businesses can whether the storm without attempting to change. Brick and mortar retailers must incorporate the best practices of competitors such as Amazon, while leveraging the assets that these competitors are without.
Play monopoly in your mall, make your customer a coffee while you cut their hair, make it an experience that they could never get with a click on a screen. Learn about your customer by being smart with the latest digital trends, you will come out stronger for it.